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Author Topic: B.S.A. No response, ( to E-mails )  (Read 233 times)

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shy talk

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B.S.A. No response, ( to E-mails )
« on: September 01, 2018, 05:22:23 PM »

I have sent two E-mail messages to B.S.A. and have received no reply to either E-mail. Is this a normal response from B.S.A.
Or do they eventually get around to replying. Should I keep on sending an E-mail to them, in the hope that they will eventually reply, or should I just give it up as a bad job.   shy talk.    :sign0163:
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B.S.A. R10 .177" caliber,                              B.S.A.Goldstar .177" caliber,                                    B.S.A. ultramax SE Elite, .22"caliber.                 Weihrauch .hw100 177" caliber,                     Weihrauch. HW 100 .20" caliber,
 Daystate Huntsman classic .20" caliber,

RANCiDTOM

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Re: B.S.A. No response, ( to E-mails )
« Reply #1 on: September 01, 2018, 06:34:29 PM »

I've no idea , haven't spoken to anyone at BSA in years, no, decades. I think they may only communicate with dealers at the moment but that's just something I have heard, it could be a rumour or even a lie?
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My postcode isn't SN2 it's M21!
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arron yeates

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Re: B.S.A. No response, ( to E-mails )
« Reply #2 on: September 01, 2018, 09:10:38 PM »

I had to go through my local rfd before. A few manurfacturers dont deal direct with the public anymore. Shame really
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Expatman

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Re: B.S.A. No response, ( to E-mails )
« Reply #3 on: September 26, 2018, 10:18:16 PM »

I got a reply to a query about an Ultra SEß in 3 days. Answered the question fully.
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acdean

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Re: B.S.A. No response, ( to E-mails )
« Reply #4 on: October 26, 2018, 11:21:06 PM »

I sent a Superstar back to BSA a few years ago to be re-blued and I asked then to supply a stock, from stock so to speak. It came back about five months later beautifully blued and the stock was lovely, and in all that time they replied to one email, and none of my voicemail and other telephone messages. They clearly loved what they did but were overworked and things were clearly shambolic. Very oldy worldy.

They knew their customer service was terrible so they didn't charge for the re-blue in the end and gave me a huge discount on the stock, without me even thinking of asking for it.

atb

Andy
 
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