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Author Topic: Good RFD, Nr Leeds  (Read 39 times)

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Cyclopse

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Good RFD, Nr Leeds
« on: July 30, 2019, 10:30:37 PM »

I was looking for an R10se with a particular stock and Swillington Shooting Supplies nr. Leeds had exactly what I wanted. Rang them on a Thur and did the dreadful M62 drive on Fri. Satisfactory deal done I came home with the gun in a complimentary gun bag, I realised on the Sat that there was one or two things missing that would be in the box. I rang them up Sat and they said no problem they will be in the post Mon. Tue morning knock on the door Mr. Postman with a recorded delivery with what I was missing (the bits for the ccs shroud conversion).
We are quick to complain about RFD's, How many times do you make an enquiry and told we'll ring you back never to hear from them again so I thought I would give credit where credits due and thank Swillington's for spot on customer service.
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RANCiDTOM

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Re: Good RFD, Nr Leeds
« Reply #1 on: July 30, 2019, 10:51:36 PM »

RFD's who stay in business for years must be doing something right! Customers don't come back to places with crap attitude or poor service, good that you posted your positive experience so that others may consider using them for their next purchase.
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